Customer Service
Thank you for selecting Yellowstone Bees® products! We appreciate your business and look forward to bringing you the best natural body care products on the market.
Ordering is easy! Choose one of the following:- Online: Ordering online at www.yellowstonebees.com is easy, fast, and safe. We use Authorize.net to make sure your order is secure. All of your personal information including credit card number, name and address is encrypted.
- Phone: Call us at 1-888-530-5601 to talk with one of our experienced, knowledgeable and friendly customer service folks. When calling after hours, please leave your name and phone number and we’ll return your call the next business day.
- Fax or Mail: To fax or mail an order, simply add items to your shopping cart online. When you have finished shopping, print the shopping cart. Then, either fax it to us at 1-406-624-0107 or drop in the mail to us at Yellowstone Bees, 366 Gallatin Park Drive, Ste A, Bozeman, MT 59715. Remember to include your payment information and a phone number or email address on any faxed or mailed order, in case we have a question on your order.
- Shipping Information
- Orders generally ship within 3-5 business days unless otherwise noted. All orders will be shipped via Federal Express (FedEx) ground service, United Parcel Service (UPS) ground service or United States Postal Service (USPS), depending on the size and weight of the package. We search for the most cost effective shipping method to save our customers money on shipping. If you require expedited shipping, we are happy to accommodate; however, you must pay for the full cost of any expedited shipping.
All shipments are made at the buyer’s expense and risk. We do not insure orders unless requested to do so or in extraordinary circumstances. Insurance charges will be billed to the buyer.
At this time, Yellowstone Bees can only accept orders from, and ship to addresses within the United States (including Alaska and Hawaii). - Return Policy
- We absolutely, positively, want you to be 100% satisfied with your purchases, so please let us know if products are damaged in transit or if you ever have any questions, concerns or comments about any Yellowstone Bees® product.
All sales are final. Credit will be issued only for defective or damaged merchandise or for products shipped to you in error by Yellowstone Bees®. We will not under any circumstances issue store credits or refunds on products that are not physically damaged. Once a product container is opened, our natural body care products are not returnable due to sanitary reasons and possible contamination.
Claims must be reported within 5 days after receipt of merchandise. Product must be returned for verification and customer is responsible for costs incurred during shipping including insurance. No returns will be accepted without authorization. Packaging requirements for returns should comply with general UPS / Fed Ex standards for these types of products. Any goods returned that are damaged while shipping during return will not be refunded. All returns are subject to a 15% restocking fee unless they are damaged goods. No returns after 30 days.
Yellowstone Bees® will refund or credit up to the full amount paid for legitimate damaged goods returns within 30 days after the return. Replacement products will be in the same scent and size as the original order. - Retail Locations
- If you would like to shop for our products at a local store near you, please contact us. If you know of a store that you would like to carry our products, please call us at 1-888-530-5601 or email us with your suggestion and we will contact the store directly.
- Privacy Policy
- At Yellowstone Bees we want your interaction with us to result in extraordinary and lasting experiences. For that to happen, it is important to establish and maintain your trust and to ensure that you understand what information we collect about you during visit to yellowstonebees.com (the “Site”). Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. This policy is here for your convenience and is not intended to create a binding obligation.
This policy is subject to change without notice and may be revised from time to time. We will post all changes on this website. If you have any questions or comments, please contact us.
Your Information
We do not collect personal information about you, except when you provide it to us. When you submit your personal information to the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.
If you provide us with your contact information, e.g., by placing an order or emailing us with a question or concern, we may contact you regarding your order. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you and to provide the high level of customer service that yellowstonebees.com offers its customers.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating sales reports, reviewing key business metrics, and developing strategic marketing plans.
Privacy & Site Security
Access to your personal information is limited to key management personnel and our customer service department. All employees are trained on the importance of protecting the privacy of our customers’ personal information.
Your name and address information is used on the Site solely to process orders unless your prior consent is given. We use your email address only to let you know about your order. You will receive an email from us only if there is a problem with your order or we are notifying you with your shipment tracking number. We will never spam you. Your name, email, phone number, and address information are never sold, rented, traded or given out for any reason.
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security at the Site, you can email us by clicking here.
Links
Our Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on our Site.
Disclaimer & Fraud Protection
We make every effort to preserve your privacy. However, we may disclose any information, including personal information, as we deem necessary, in our sole discretion, where in we have a good-faith belief that such action is necessary to comply with any applicable law, regulation, court order, legal process or governmental request. We may also exchange information with other companies and organizations for credit fraud protection and risk reduction. - Terms & Conditions
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Welcome to the Yellowstone Bees® Inc. website (the "Site"). Yellowstone Bees® provides the content and services available on the Site to you subject to the following terms and conditions of use ("Terms and Conditions").
Acceptance of Terms and Conditions
By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions which include our Privacy Policy. If you do not accept these Terms and Conditions, please do not use this website. These Terms and Conditions are subject to change without notice so please check periodically for changes.
Purchase Related Policies
The products available on the Site, and any samples we provide to you, are for your personal use only. You may not sell or resell any of the products you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
Information The Site has been designed to provide general information about Yellowstone Bees® Inc and its business and to offer you the opportunity to purchase our products. The information provided at the Site is not intended to provide medical advice. You should not construe Yellowstone Bees® publication of any content on the Site as any warranty or guarantee of any strategy, recommendation, treatment, action or application of any product.
We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free.
We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.
Privacy Policy
Please review our Privacy Policy, which also governs your visit to the Site, so that you may understand our privacy practices.
Intellectual Property
All content available on the Site, including but not limited to organization, design, text, graphics, logos, button icons, images, audio clips, magnetic translation, digital conversion, data compilations and software, and the compilation thereof (collectively, the "Content") is the property of Yellowstone Bees® and is protected by under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights under the laws of the United States and international copyright laws.
The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Yellowstone Bees® in the United States, and are protected by United States and international trademark laws. Neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.
Medical Claims
Yellowstone Bees® Inc. makes no medical claims about our products or ingredients. These products are not intended to diagnose, treat, cure or prevent any disease. Always consult your health care professional if you are pregnant, lactating, or if you have any other health condition before applying this or any similar product. Keep products out of the reach of children and pets.
Your Suggestions and Ideas
We welcome all feedback, suggestions, ideas, and inquiries from our customers! Please note however that any submissions by you of any type to our Site will be treated as non-proprietary and non-confidential, subject to the terms of our Privacy Policy.
Payments
You represent and warrant that if you are purchasing something from us that:- any credit card information you supply is true, correct and complete,
- charges incurred by you will be honored by your credit card company, and
- you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.
Please see our Return Policy for details.
Pricing
Prices and availability of the products listed on this site are subject to change without notice. The prices displayed are quotes in U.S. dollars and are valid and effective only in the United States. Our wholesale partners are under no obligation to honor Yellowstone Bees® pricing, special offers, discounts, or promotions.
Discontinued or Out of Stock Product
We are constantly developing new products but at times we also discontinue other products. We always attempt to fill each order completely. If we are out-of-stock for an item you wish to purchase, you may place a back-order. We apologize if discontinued or out-of-stock products create an inconvenience for you or your customers.
Your Account
If you create an account on Yellowstonebees.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right to delete or change any username or password at any time and for any reason. All information provided to us will be used in accordance with our Privacy Policy.
Representations, Warranties & Disclaimer
THE INFORMATION FROM OR THROUGH THE SITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE WHATSOEVER, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND RELATED TO THE SITE, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, UNDER ANY CIRCUMSTANCES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FOR ANY:- INTERRUPTION OF BUSINESS
- LOSS OF BUSINESS OR PROFITS
- ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE;
- DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION;
- LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE;
- COMPUTER VIRUSES, BUGS, ERRORS, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES
- INACCURACIES OR OMISSIONS IN CONTENT OR
- EVENTS BEYOND OUR REASONABLE CONTROL.
You agree to defend, indemnify and hold us and our partners, attorneys, staff, and affiliates harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site.
Limits
All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.
Disputes
With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of Montana, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Montana. Any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration in Montana, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Governing Law
The Laws of the United States and the State of Montana shall govern these Terms and Conditions. Yellowstone Bees® reserves the right to seek all remedies available at law or in equity for violations of these Terms of Use, including the right to block access from a particular internet address to the Site.
General
You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
If you have any questions regarding these Terms and Conditions, please contact us. - FAQ's
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GENERAL INFORMATION ABOUT YELLOWSTONE BEES®
What makes Yellowstone Bees® different?
Our products put your body first. We have the utmost respect for the challenges of healthy living. We want you to have the option of putting only natural, healthy products on your skin. (After all, it soaks right in!) Yellowstone Bees® products are made fresh with 100% natural ingredients and contain no artificial preservatives. With Yellowstone Bees®, you don't have to wonder what you're using, or whether it's good for you. You can read and pronounce every ingredient on every label of every item we make. We offer natural body care at its best.
Where does the name Yellowstone Bees® come from?
Our first products were inspired by a love and respect for nature's cures. Yellowstone National Park happened to be not far from our founder’s home in Sweet Grass County, Montana. Borrowing a little of Yellowstone Park's cache seemed like a fitting tribute to Mother Nature.
We stumbled onto the Bees part. You see, when we began developing formulas for our growing product line, we discovered beeswax was critical to many of our recipes. The more we learned, the more we had to hand it to these busy little bugs. So, as a tribute to the humble bumbles that make some of the healthiest stuff around, we added Bees to our name. Thus, Yellowstone Bees.
Where is your company located?
We’re located in Bozeman, under Montana’s Big Sky. It’s a historic western town tucked into an agricultural valley in the southwestern corner of the state. We are surrounded by inspiring mountain views.
The company moved to Bozeman in 2006, after outgrowing its original home in Sweet Grass County, Montana. In Bozeman, we are part of a vibrant entrepreneurial business community and have access to many business development resources offered through Montana State University, which sits on the edge of downtown.
Do you raise bees?
No, we don’t. Beekeeping is a demanding agricultural specialty that’s all about cross-pollination, hive building, colony management, honey production and beeswax extraction. We leave that to professionals and instead focus on creating formulas for effective, safe, natural skin care. That’s what we know best – and there is minimal risk of being stung.
Where are Yellowstone Bees® products manufactured? Over 50% of our products are manufactured at our plant in Bozeman, MT. The rest are produced by respectable American manufacturers. We are proud to display the Products of the USA logo and flag!
Do you do animal testing?
Never. Yellowstone Bees® does not conduct product testing on animals. All of our ingredients are safe.
Is Yellowstone Bees® green? What is your sustainability policy?
We are committed to implementing sustainable practices throughout our operations. For example, we ship in recycled boxes whenever possible. In 2007, we revamped our shipping procedures to minimize packing materials. We have a recycling program in place in the office and actively seek ways to minimize energy usage in our facilities. Our web site eliminates many hard copy orders and confirmations and replaces them with electronic records.
One of our ongoing sustainability challenges is in product packaging. We are actively working with container suppliers to source additional effective, safe packaging that is recycled or recyclable or both. We are constantly testing new alternatives. If you have any questions about the packaging of Yellowstone Bees products, please email or call us. Further, we work with reputable suppliers to source our raw materials so that we are confident that all harvesting and processing is earth-friendly.
Where do you buy your ingredients? Our ingredients come from plants grown all over the world. To secure them, we rely on a close network of trusted suppliers – many of whom we have worked with for more than ten years. All of our suppliers are US-based, and meet US and international standards for safe and sustainable harvesting practices and full sourcing/import disclosure.
Has the Colony Collapse Disorder made a big impact on your purchasing? Not as much as you might think. Although the issue is a serious one, there are already indications that beekeepers have taken successful steps to strengthen existing colonies and minimize the spread of the disorder.
We have worked with our mid-western beeswax suppliers for more than 10 years and continue to receive reliable shipments of the highest quality beeswax.
PRODUCT QUESTIONS
I would like to know more about your ingredients. Are they really “natural”? Yes, they really are! That’s one reason we’re happy to share our ingredients list. Refer to our Ingredients Library for all the details.
Yellowstone Bees® products are free from many chemical-based or artificial substances commonly used in today’s body care products. You’ll never find the following substances in any of our products:- Mineral Oils
- Polyethylene Glycol
- Parabens (artificial preservatives)
- Propylene Glycol
- Synthetic colors
- Sodium Lauryl
- Phthalates
- Laureth Sulfates
Yes, but only natural ones! Let us explain. Ingredients like Vitamin E and Grapefruit Seed Extract are natural preservatives. And, they are important because they extend the shelf life of our products. Yellowstone Bees® does not use any artificial preservatives such as parabens, nor do we use mineral oils, or synthetic color ingredients. For more information on our ingredients and preservation systems, please refer to our Ingredients Library.
I have very sensitive skin. Are your products safe for my use?
All of our products are safe to use anywhere on your body. Please use caution on sensitive areas because essential oils may be irritating to some people. If it is your first time using a new product, it is best to do a Skin Patch Test* prior to full usage and if you have any questions check with your doctor.
I'm pregnant. Are your products safe for my use?
If you are pregnant or nursing, we recommend that you check with your doctor before using any products with essential oils. If it is your first time using a new product, it is best to do a Skin Patch Test* prior to full usage and if you have any questions check with your doctor.
Can I use Yellowstone Bees® products on my children?
In general, yes with older children and teenagers. For very young children, we recommend moderation or not at all. Check with your doctor first before using any essential oil based product with children of any age.
Please note that Yellowstone Bees® makes no medical claims about our products or ingredients. These products are not intended to diagnose, treat, cure or prevent any disease. Always consult your health care professional if you are pregnant, lactating, or if you have any other health condition before applying this or any similar product. Keep products out of the reach of children and pets.
What is the shelf life of Yellowstone Bees® products?
When stored at moderate temperatures, our products are generally good for one to three years. To keep your products as fresh as possible for as long as possible, follow these simple tips:- Keep your products covered when not in use. Essential oils will slowly evaporate from an open container.
- Keep your product out of direct sunlight and avoid extreme heat. Extremes in temperature and humidity will affect shelf life.
- Make sure your fingers are clean when dipping into your products.
No problem! The consistency may change slightly but it is still fine to use.
What is your best product for dry skin?
We have lots of great products for dry skin! Try our Hand & Foot Balm or Cuticle Crème to work miracles on these tough extremities. Our many varieties of Hand & Body Cream work well all over. And for those dry chapped lips – try our beeswax lip balms.
Do your products contain sunscreen?
Nearly all sunscreen ingredients are not natural and some have even been identified as potential carcinogens. Thus, we choose not to use such ingredients. If you need a sunscreen, we recommend you use one of our body care products first to moisturize, smooth and soften (naturally!) and then apply a protective layer of sunscreen on top.
I'm giving Yellowstone Bees products as a gift, but don't know which scent to choose. Can you make a recommendation?
We're happy to help! We offer more than 15 essential oils and 9 fragrance oils. The fragrance Rain is chosen often for gift items for either men or women. For those who prefer a floral scent, we recommend our Lavender or Sweet Pea options. If you’re looking for an energizing, uplifting gift, choose any combination of Peppermint, Eucalyptus, or our Citrus combos. Warm scents like Chamomile and Vanilla create a calm, homey feeling.
For more information on our many scent and pure essential oil options, please refer to our Ingredients Library.
I see some of your products include fragrance. Why does Yellowstone Bees® use synthetic fragrances in some products?
In a word – customers! We have many long-standing customers who are hooked on particular fragrances that would be cost-prohibitive (or impossible) to make from pure plant extracts. We could never leave this loyal group of customers out in the cold. Beginning in 2006, however, we challenged ourselves to grow using only natural, essential oil-based scents. Every product we make now includes essential-oil based options.
Do your herbal soaps contain sodium laurel sulfate or sodium laureth sulfate (SLS)?
No. SLS (sodium laurel sulfate or sodium laureth sulfate) and other surfactants are often added to soaps to increase lather quality. They are commonly found in soaps, including many marketed as natural soaps, as well as glycerin soaps, liquid soaps, and shampoos. As synthetic compounds, SLS and other surfactants dry out your skin and, for many people, cause irritation. Our manufacturer uses neither SLS nor any other surfactants. We don't believe in cost-cutting short cuts. Instead, we prefer to focus on making a high quality soap from organic oils that doesn't depend on surfactants for its lather. We carefully balance the oils in our base recipe to provide the proper fatty acid mix for a wonderful, rich - and most importantly - completely natural lather. Source: YB manufacturer Botanie Soaps.
What do you mean by "all natural soap"?
We add no artificial substances to our soaps, such as synthetic fragrances, dyes, and preservatives, and where possible, we use organically grown products. Our pure herbal soap is scented with essential oils and colored with organic herbs and plant extracts only. The soap base recipe is made from 100% certified organic oils. Our products contain no parabens. Read through our ingredient list to see what we mean by "natural soap." Then, to really see what we mean, take a copy of our ingredients with you next time you go to the store and compare them to the ingredients of other soaps on the shelves. Your skin will know the difference. Source: YB manufacturer Botanie Soaps.
How organic is your soap?
We make every bar with a minimum of 85% organic ingredients. Due to the chemistry of soap, it is almost impossible to go much higher than that. Within the natural products industry, there is a conversation taking place about whether soap can be technically defined as "organic" (since soap is the result of a chemical reaction and most of the original organic materials have been transformed). For our part, we commit to making soap using ONLY organic base oils and keeping our soap's ingredients above 85% organic. A soap's raw ingredients are either organic or they're not, regardless of the definitions, and we commit to using certified organic oils. Source: YB manufacturer Botanie Soaps.
Do you have organic certification?
Currently yes we do have organic certification for our Herbal Soap product line. Our soap manufacturer has organic certification under the USDA's National Organic Program. Our certifying agency is the Montana Department of Agriculture. Organic certification is a rigorous professional standard that must be validated and re-issued annually. Many skin-care companies claim to sell organic products but are not officially certified. Without certification, they are actually in breach of national policy, and, technically, they are not allowed to make the organic claim. Official organic certification assures our customers that our ingredients, our facility, and our procedures truly support our organic status. Source: YB manufacturer Botanie Soaps.
What makes a good bar soap?
A good bar soap balances bar hardness (durability), lather quality (both fluffiness and stability), and moisturizing ability. These different properties come from the different fatty acids that make up molecules of the organic vegetable oils we use as the base of our herbal soap. Unfortunately, the fatty acids that are moisturizing are not those that contribute much to lather quality, and the ones that make great lather are drying to our skin. A perfect bar soap is the result of carefully balancing the fatty acids to maximize the bar's hardness, lather quality, and moisturizing ability. Still confused? Try our herbal soap. Trust us. Source: YB manufacturer Botanie Soaps.
Do your herbal soaps contain glycerin?
Yes. Glycerin is a natural part of the vegetable oils we use to make our herbal soap, so it is a natural part of all soaps. Our soaps qualify as "glycerin soaps," because glycerin accounts for 9-10% of the final product. Unlike most commercial soap companies, we retain all glycerin produced during the saponification process. Since glycerin is a sellable commodity, commercial soap makers remove it for sale, or they keep trace amounts for mention on their labels. Our soaps differ from clear "glycerin soaps" because our bars are not transparent. To produce their transparency, "glycerin soaps" contain a sugar-alcohol compound that can dry your skin. Source: YB manufacturer Botanie Soaps.
I have sensitive skin and can't use soap. Can I use your organic herbal soap?
Although we cannot guarantee it, chances are, yes. Most skin sensitivities are aggravated by the synthetic ingredients in lotions, creams, make-up, and soaps. Without these ingredients, however, there is nothing left to irritate your skin. Many people who have had trouble with dermatologist recommended soap or "sensitive skin" soap have found success with our herbal soaps. This is because even doctor recommended sensitive skin soaps contain many unnecessary chemicals that can, and do, irritate your skin. Again, always read the list of ingredients in your soap. Source: YB manufacturer Botanie Soaps.
Do your soaps contain lye?
All soap, including ours, is made using lye (NaOH, "sodium hydroxide"). Even transparent "glycerin" soap and "melt and pour" soaps are made using lye. (Transparent glycerin soaps are made from oil and lye, like opaque soaps, except that a sugar-alcohol compound is added to maintain transparency.) In a properly produced soap, lye is a raw ingredient, but there is no lye that remains in the final product. All lye is consumed in the saponification process and presents no danger to you. Super fatting further assures that all lye is consumed. Any company that claims their soap is not made with lye is either promoting false information or doesn't understand the chemistry behind soap. Source: YB manufacturer Botanie Soaps. - *Skin Patch Test:
- Some people are sensitive to essential oils. When in doubt, test. Apply a small amount of the product you are testing to the inside of your elbow or any other sensitive area. Cover with a band-aid. Leave overnight. In the morning check for signs of irritation or other skin sensitivity.
